Company Info

Florida Grand Opera
8390 NW 25th Street
Miami, FL, United States

Phone: (305) 403-3310
Web Site:

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Company Profile

Box Office Associate


Job ID:



Miami, FL, United States




$11.00 per hour

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Employment Type:

Part time



Job Description:

Florida Grand Opera is in the process re-inventing itself with a new direction of staging exciting productions, engaging world-class singers, and mounting thought-provoking repertoire, while being responsive to our diverse community. As part of our new vision for the future, we are looking for an excellent, aggressive, career-minded professional for the position of Box Office Associate.

Job Requirements:

This position is accountable for assisting patrons with all ticketing needs. Representative must be able to produce positive results in an atmosphere that represents exemplary customer service.
  • Interacting with current and potential customers either by phone, email, fax, mail, or in person.
  • Our goal is to treat our customers as we would like to be treated ourselves, if the roles were reversed.
  • Answering incoming telephone calls. Calls mostly come from current and potential customers and should be handled in a knowledgeable, helpful and professional manner.
  • Making outbound calls to current and potential customers typically related to purchasing tickets.
  • Stuffing and mailing of invoices, renewals, tickets, etc. as needed.
  • Packaging and delivery of subscription and single performance tickets.
  • Assistance with varying special projects may be requested by supervisor.
  • Representative will be required to work performances at the Arsht Center in Miami and/or the Broward Center in Fort Lauderdale including other FGO events.
  • Other duties as assigned.
Position Requirements:
  • High school diploma or equivalent. Strong organizational, telephone, and interpersonal communication skills. Professional demeanor, flexibility, detail oriented and able to respond to
  • multiple demands. Must be able to work a varied schedule including nights/weekends. Bilingual
  • (English/Spanish) a plus.
Compensation: $11 an hour

To apply: Please send cover letter, résumé and salary requirements to and use subject line: Box Office Representative. No phone calls please. EOE